Shoetique FAQs

Common Questions Or Concerns

Shipping

We typically ship within 24-72 hours. Some days we may ship same day. Many factors play a role in shipping. It all depends on how many orders we have that day. The time and days that orders are placed. Orders placed on Saturdays or Sundays will be shipped the next available business day. We are a small business with no staff please be patient with us. If you have any issues use the form below and we will contact you in a timely manner. We appreciate your business and value you as a customer. 

Local Pick-Up

We offer a local pickup option along with shipping. Customers who select local pickup at checkout will receive an order confirmation. When your order is ready for pickup you will receive an email or text notification with location. Local Pick-Ups typically are same day or within 24-48 hours. 

Local Pickup Is Only For Local Customers.

If you place an order for local pickup and you are out of state we will email you an invoice for shipping cost. If no payment has been made with 24 hours we will cancel the order. Our goal is customer satisfaction.

 

Frequently Asked Questions

  • Having Checkout Issues

 Fill in all contact info manually, when customers use auto-fill to fill in required info our website will reject your payment. This is one way for us to protect our business from fraudulent activity as well as our customers. 

  • Make sure all contact, payment, shipping address and zip codes match and are correct
  • Local pick-up orders requires the same info as shipping 

 Check Back Frequently For Updates